Customer Testimonials

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DealerRater Jul 2, 2021

They had the truck i wanted and handled the transaction very quickly

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DealerRater Feb 12, 2021

Awesome service!! You lease you don't have to worry about anything, they take care of everything! My 2nd lease and I will be back!

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DealerRater Sep 16, 2019

I had been driving on the interstate when my check transmission light went on. I was unable to get enough momentum when trying to get to a place to call for help. I was finally towed to another automobile service company which advised advised me that I had to take my Jeep to have it fixed via a computer hook-up. We called Bill Harris in Ashland, Ohio and got an appointment for the following Monday (it was Friday). On my way driving home, the “check transmission” kept coming on and I had difficulty getting the car to pick up enough ...

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DealerRater May 25, 2019

I am over the moon happy with my salesman Gene. He was amazing start to finish using my military discount, which can be a little tricky with the eligibility. I then experienced the delivery through the service department, Mike, Butch, and Elizabeth were all so attentive to not just me but every other customer while I was in the dealership. I am so happy! THANKS SO MUCH!!! Ill buy again!

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DealerRater Jan 28, 2014

My wife and I went to the dealership to look at the Chrysler 200. Our salesman, Kyle, let us look over the 200. After seeing the car we decided we didn't care for it. Kyle suggested we look at the Jeep Cherokee after asking what we wanted in a vehicle. We ended up coming back the next weekend to test drive the Cherokee and decided this was the vehicle we wanted. They got to work and found one with the options and price we wanted. They told us they should have it by the beginning of the week. We received a ...

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DealerRater Dec 26, 2013

I have been purchasing vehicles from the Bill Harris dealerships for many years and have always been treated with the utmost respect that a customer can receive, but this purchase was by far the best yet, great salesman, the complete sale from beginning to end went very quickly, which was amazing to me. I also enjoyed dealing with the finance sales manager he took the stress out of all that signing that one has to do during the finance part of purchasing a new vehicle. I would definitely recommend this dealership to any one who is looking for a new ...

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DealerRater Sep 5, 2013

Exceptional customer service was provided by both Gary and Tony. My Husband and I have been dealing with Bill Harrais Dealership since 1989. They really care about the customer. They go above and beyond.

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DealerRater Jul 16, 2013

I walked into the Bill Harris dealership with a purchase in mind and met with Gary Guemelata because I had purchased a vehicle from him before and liked the respect, honesty, and dedication to his customers. I was looking for a Dodge Ram 1500 4x4, didn't know if I wanted a club or crew cab, but knew it would be black or red, have a center console, with body color grille. After viewing some new vehicles on the lot, Gary, with the assistance of George Hitchcock got to work. They dug into the book, researched the computer system and came ...

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DealerRater Apr 5, 2013

We were looking for a vehicle that we could tow with our motor home using a tow bar. My husband checked the inventory online and saw the Jeep we purchased. We contacted the salesman that a friend/employer has dealt with and were pleased with the experience. We contacted Gary and we took the Jeep for a drive, then spoke to Tony and decided this was the vehicle we wanted. The finance part of the deal went well, everyone was very friendly and helped to make this a good experience.

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DealerRater Oct 23, 2012

We have had previous experiences at Bill Harris purchasing both new and used vehicles. Each time has been a positive experience and this one was no different. it is nice to be able to go to a dealership where you know that you can trust the saleman and be sure that you will get a fair deal.

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DealerRater Oct 11, 2012

The dealership is proffesional all the way. I appreciated how fast the car was detailed so my wife could drive it home the same day. Thank you again for the good service/sales experience.

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DealerRater Aug 22, 2012

Gene was very helpful in picking out the car I wanted. I said I wanted a car with all the bells and whistles and that is what he showed me. Very courteous and knowledgeable about the car I test drove and eventually bought. Manager Tony was also very helpful in giving me a good price for my trade-in and explaining his reasoning for the price. Also the girl who did the paper work (can't remember her name) was very good at explaining the documents I signed and the extended warrenty offers that were available. Great experience and good price ...

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DealerRater Jul 24, 2012

My whole opinion has changed about the Bill Harris dealerships! An obvious change in management philosophy for the positive! All of the staff that we were involved with were courteous and helpful. I would have to say that this was the best vehicle purchasing experience that we have had. We were treated like we were their number one priority! Based on our experience, Bill Harris dealerships have already been recommended by us to others with the same outcome and opinion!

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DealerRater Jul 20, 2012

Had used this dealership service dept. for many years and have been very pleased. Was shopping for new vehicle and figured if service was as good as it is, then why not purchase a vehicle from them. The sales people were just as nice and personnal.

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DealerRater Jun 8, 2012

I appreciate thta the dealership listened to my request. They didn't push, and let me follow my own timeline. I've returned to this dealership for new vehicles since 1982. They have been accommodating and timely in helping me with service issues through the years.

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DealerRater May 22, 2012

Great dealership and people deserve to be recognized. Bob Schuster and the rest of the team go out of their way to make sure all customer needs are identified and satisfied.

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DealerRater Apr 14, 2012

Very good dealership with very honest and friendly personel. Very happy with all the service and treatment I recieved from Bill Harris. The only negative I had was the amount they offered me for my trade, but other than that I am totally satisfied

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DealerRater Apr 3, 2012

My family has dealt with this dealership since we moved here about 20 years ago. Every time is great. This was the first time ive bought a new vehicle from them and the work from the salesman was great. Although we had to get the vehicle from another dealership who was not cooperative, the hard work from our end was much appreciated.

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DealerRater Feb 29, 2012

The crew was friendly and personable the entire time I was at the dealership. Nate approached me while I was viewing the new Jeeps and introduced himself, while offering to answer questions. He maintained a professional and friendly composure the entire time. Nate instructed me on all the safety points prior to a test drive and answered questions during the test drive. I have to say that was the best new car buying experience I've ever had. The entire crew was friendly, everything was organized well from start to finish. I left there feeling like I was "taken ...

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DealerRater Feb 18, 2012

This was the first time I have ever purchased a new vehicle. The quality of the salesman was awesome. He took the time to thoroughly describe all of the features of the vehicle. We discussed all of my options and created a list of must-haves of the vehicle I wanted. Within the day, he was able to track down a vehicle with the specific color and package requested. He stayed within my requested budget for payments. When the car was ready for pick up, he took the time to showed me all of the features. Since I'm technology-challenged, he ...

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DealerRater Nov 13, 2011

I bought a new Jeep from David Harris. He was very friendly, helpful and knowledgable. Very good customer service skills and no high pressure tactics. Enjoyed doing business with him. LOVE MY NEW JEEP! Thanks David!

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DealerRater Oct 24, 2011

My mother bought a doge Journey in Florida, she lives there for 6 months out of the year. The dodge had some problems while still in Florida, and was eventualy fixed then she came home. She later needed service for her Journey, and visited Harris Auto Center. They took real good care of her, and even check for any recalls that may of been issued. Which they did find about passengerside door locks. She told Harris that they where replaced 6 months ago in Eustis. They told her that they probably put the same type back in, and it should be addresses. ...

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DealerRater Jun 26, 2011

I LOVE the Bill Harris dealership and was not surprised when I stopped into the Chrysler dealership and got a warm welcome. Bob was great to do business with, all folks that work there are very friendly and always speak and make you feel like you are home. I have dealt with this dealership since 1995 I believe, always been treated right...They are a great bunch, treat women like humans...Love ya guys. Bonnie

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DealerRater Apr 28, 2011

Not high pressure from Aaron Harris, very good customer skills and vehicle knowledge, Aaron very friendly, made a difference. Price of vehicle was high, price for trade in seemed low. Believe in doing business locally-would like to see the dealer return that thought.

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DealerRater Apr 23, 2011

My car needed the radiator cap replaced. I have a very busy schedule and they worked around my schedule. My mother was with me, she does not get around very well. They allowed mom to stay in the car and came to us to do the replacement. They were very kind. Shirley Reeder

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DealerRater Apr 22, 2011

Been awhile since we have been there or purchased a car from there but have in the past. It was always a good experience with educated staff and we were always happy with the service afterwards. I would recommend doing business there with confidence.

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DealerRater Apr 22, 2011

The service we receided was timely, well performed, and below the estimate. They always make sure we are completely satisified. They are courteous, polite and helpful. We are always sure that the work will be done correctly the first time and on time.

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DealerRater Apr 22, 2011

I have been doing business with the chevy dealership there for many years. Lost count how many vehicles in all I have bought there. My last is a HHR that is getting over 31 mph. I am saving over 185 a month on gasoline and expect to get better. I have had a problem or two along the way, disagreed with Bill many times. Walked away angry buy kept coming back. This purchase of my HHR was the best ever. Aaron Harris was the most professional sales person I have ever had the pleasure to work with. Never lied or tried to ...

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DealerRater Apr 22, 2011

They scheduled the service appointment for me. They picked up my car and delievered it to my office parking lot. On the return the person took time to review what was done and why and what didn't need to be done and why. Before the appointment I received a call suggesting things I might want done on the car during the time it is in the shop. This is a great group to work with for buying or servicing a car. They have great internet support and stay in trouch vis emails and phone calls. After a service visit ...

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